Your privacy matters. This policy explains what data we collect, how we use it, and your rights in relation to it. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

01 Who We Are

Deliverance Markets is the data controller responsible for your personal data. For privacy-related enquiries, contact us at info@deliverancemarkets.com.

02 Data We Collect

We may collect the following categories of personal data:

• Identity data: First name, last name, username

• Contact data: Email address, phone number

• Financial data: Payment card details (processed securely via third-party providers - we do not store card data)

• Technical data: IP address, browser type, device information, cookies

• Usage data: How you interact with our platform, content viewed, time spent

• Communications data: Emails, support messages, and community interactions

03 How We Use Your Data

We use your personal data to:

• Create and manage your account

• Deliver educational content and Services you have purchased

• Process payments securely

• Send you relevant updates, newsletters, and product information (with your consent)

• Improve and personalise our platform

• Comply with our legal obligations

• Protect against fraud and ensure platform security

04 Legal Basis for Processing

We process your data under the following lawful bases:

• Contract: To fulfil our obligations when you purchase or access our Services

• Legitimate interests: To improve our platform and communicate relevant information

• Consent: For marketing communications - you may withdraw consent at any time

• Legal obligation: Where required by law

05 Data Sharing

We do not sell your personal data. We may share your data with trusted third parties solely to deliver our Services, including:

• Payment processors (e.g. Stripe)

• Email marketing platforms

• Analytics providers (e.g. Google Analytics)

• Hosting and cloud infrastructure providers

All third parties are contractually required to handle your data in accordance with applicable data protection law.

06 Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Rectify inaccurate or incomplete data

• Request erasure of your data ("right to be forgotten")

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise any of these rights, email us at info@deliverancemarkets.com. We will respond within 30 days.

07 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

08 Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.